Privacy Policy

Who we are

Tinasoria Apartments is managed and marketed by Tinasoria Capital, S.L., which is responsible for the commercial management of the three apartments offered under the Tinasoria Apartments brand. Individual accommodation units may be owned by Tinasoria Capital, S.L. or by third-party owners.

Registered office: Camino El Vallito 1, Puerta 1, 35572 Tías, Las Palmas, Spain. Tax number: B93901841.

What we collect

The enquiry form collects your name, email address and message, and — if you choose to give them — your phone number, country of residence, preferred dates and number of guests. If you accept analytics cookies, Google Analytics also processes visit data as explained below. We do not use advertising cookies.

How your details are used

The personal data provided through this form will be processed by Tinasoria Capital, S.L., as the entity responsible for the management and marketing of Tinasoria Apartments, for the purpose of responding to your enquiry, providing information about availability and accommodation conditions, preparing an offer where applicable, and managing any subsequent booking or pre-contractual relationship.

The legal basis for processing is your request for information and, where applicable, the application of pre-contractual measures at your request.

Your data will not be shared with third parties except where necessary to manage your enquiry or booking, to comply with a legal obligation, or where service providers acting on our behalf require access to the data.

You may exercise your rights of access, rectification, erasure, restriction, objection and, where applicable, data portability by contacting info@tinasoria.com.

How long it is kept

Your details are kept for as long as it takes to answer you and to agree a stay. If no booking follows, they are deleted within one year of our last exchange. If a booking does follow, the data attached to it is kept for the periods Spanish tax and commercial law require, and deleted once those have passed.

If you disagree with us

You may raise it with us first at info@tinasoria.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency, Agencia Española de Protección de Datos (C/ Jorge Juan 6, 28001 Madrid, www.aepd.es), which supervises how your data is handled.

Contact

For anything concerning your personal data, including the rights listed above, write to info@tinasoria.com.

Optional visit measurement

With your consent, Google Analytics, provided by Google Ireland Limited, processes the pages visited, referring page, device information, approximate location and cookie identifiers to help us understand use of the site. Your browser connects to Google, which receives your IP address. Data may be processed outside the European Economic Area, including in the United States. Our integration does not send the contents of enquiry fields and removes query strings and fragments from the page and referrer URLs used for page views. Depending on the property's settings, Google Analytics may also use automatic measurement to collect interaction events and associated URLs. Google Signals and advertising personalisation are disabled in the integration. You can withdraw consent through Cookie settings without affecting your enquiry or earlier lawful processing. Analytics data retention is governed by the property's settings in Google Analytics; cookie durations and controls are described in our cookie policy.